Refund policy

We want you to wear it, not return it — but if something isn't right, we'll make it right.

Returns. Unworn items in original condition, with tags, can be returned within 30 days of delivery for a refund to your original payment method. Caps and visors that have been worn can't be returned for hygiene reasons unless they're faulty.

Faulty items. If a badge lifts, a seam fails, or a print peels within 90 days of normal wear, email us a photo and we'll replace it or refund it, and cover the shipping.

How to start a return. Email willf@shopdelaclaire.com with your order number. We'll reply within two business days with instructions. Return shipping is on you unless the item is faulty or we sent the wrong thing.

Refunds. Issued within five business days of the item arriving back with us. Original shipping charges aren't refunded on change-of-mind returns.

Exchanges. For a different colour, the quickest route is to return the original and place a new order.

Custom and team orders are made to order and are final sale unless faulty.